Privacy Policy

1. Who we are

FabVector ("we", "us") operates the website fabvector.com and the associated CNC quoting and machining service. For privacy questions, contact greg@fabvector.com.

2. Data we collect

Contact details you provide: email, company, country, WhatsApp/phone number.

Files and specifications you upload: CAD models (STEP/STL), drawings, material, tolerance, finish, quantity and notes.

Usage data: pages viewed, source UTM parameters and basic events, to improve the service.

3. How we use it

To generate estimates, review manufacturability, issue quotes, and produce and ship your parts.

To respond to enquiries and send confirmations and notifications related to your RFQ.

We do not sell your data or your files to third parties.

4. Your files and NDA

Your CAD files are treated as confidential and covered by NDA from the moment of upload. They are used only to quote and produce your parts, and shared only with the staff and production partners needed to fulfil your order.

5. Providers that process data

We use trusted infrastructure providers to run the service: S3-compatible file storage (e.g. Cloudflare R2), a managed database (e.g. Neon), email delivery (e.g. Resend) and hosting (e.g. Vercel). Each processes data only to operate the service.

6. Retention

We keep RFQ data and files for as long as needed to fulfil your order and to meet legal and accounting obligations. You can request deletion at any time (see Your rights).

7. Your rights

You may request access to, correction or deletion of your data, or object to certain processing, by emailing greg@fabvector.com. We honour such requests in line with applicable law, including the GDPR where it applies.

8. International transfer

FabVector operates from China and serves customers globally; your data may be processed outside your country. We apply reasonable safeguards to protect it.

9. Changes

We may update this policy. The "last updated" date above reflects the current version.